· Develop and maintain detail technical knowledge of all fiber optic cables, connectors, and assembly line products.
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· Have full understanding of the termination methods, (optical fiber cables, connectors, components) and their intended installation and application environment.
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· Act as a liaison between field sales, inside sales, and plant engineering personnel to ensure accurate transfer of customer requirements and generation of part numbers.
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· Act as a key contact for field sales to ensure correct selection of components, designs, nonstandard breakouts, unique installation environments, etc.
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· Train and assist inside sales with generation part numbers and basic understand of complete product portfolio.
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· Responsible for coordinating the generation of SAP part numbers for the corresponding catalog part numbers when orders for non-standard designs/configurations are received.
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· Provide field engineer support when needed to diagnose/troubleshoot installed product performance problems.
· Responsible for maintaining updates and corrections to all technical collateral located on the Internet, and Intranet, and company web sites.
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· Understand competitor product offerings and provide marketing/product management with feedback on competitive threats and product changes.
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· Be proactive in identifying opportunities for cost reductions and product improvements.
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· Monitor relevant standards committee activities in conjunction with corporate standards organization, participate as needed.
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· Establish technical-level customer contacts and relationships with Distribution, End Users, Consultants, Contractors, and Strategic Partners (Leviton, Others).
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· Initiate and participate in the production of marketing collateral including print, web, etc.
· Support OEM and Private Label activities with specification reviews and on-site technical negotiations.
Apply Here: http://jobview.monster.com/Applications-Engineer-Fiber-Products-Job-Raleigh-NC-US-182899822.aspx